Computer Repair &
IT Support
in Arlington, VA
Certified, reliable, and local. Sammy Lackey provides expert computer repair, virus removal, and IT support for homes and small businesses across Arlington, Alexandria, Falls Church, and Northern Virginia.
What I Do
Comprehensive IT Support in Northern Virginia
From quick fixes to complete system overhauls — I handle all your tech needs so you can focus on what matters. Serving Arlington, Alexandria, Falls Church, and all of NoVA.
Computer Repair
Hardware diagnostics, component replacement, and performance upgrades for desktops and laptops. Serving Arlington, Alexandria, and all of Northern Virginia with same-day service.
Network Setup
Complete network configuration including routers, switches, and Wi-Fi optimization. Perfect for home offices and small businesses in Arlington VA and Alexandria VA.
Virus Removal
Comprehensive malware detection and removal with ongoing protection setup. Expert ransomware removal for Northern Virginia homes and businesses.
Software Support
Installation, configuration, and troubleshooting for all major software. Microsoft 365, printers, drivers — if it's software, I can sort it out.
System Maintenance
Regular tune-ups to keep your systems running smoothly. Backups, cleanup, updates, and preventive care to avoid problems before they start.
Emergency Support
When your tech fails at the worst moment, I'm available. 24/7 emergency assistance with rapid remote and on-site response across Arlington and Alexandria VA.
Simple Process
How It Works
Getting your tech fixed shouldn't be complicated. Three simple steps to get you back up and running anywhere in Northern Virginia.
Reach Out
Call, text, or fill out the form. Describe your issue and I'll get back to you within 2 hours during business hours.
Quick Diagnosis
I'll assess your issue remotely or schedule an on-site visit. You'll get a clear explanation and upfront pricing before any work begins.
Problem Solved
I fix the issue efficiently, explain what happened, and provide tips to prevent future problems. You're back to full productivity.
Why Choose SammIT
Not Your Average IT Guy
What sets SammIT apart from the big-box repair shops and national MSP chains across Northern Virginia.
Personal, One-on-One Service
You work directly with Sammy — not a revolving door of technicians. I remember your setup, your preferences, and your business. That continuity means faster fixes and better outcomes every time.
2-Hour Response Guarantee
When your tech fails, waiting isn't an option. I respond to all inquiries within 2 hours during business hours. For emergencies, I'm available 24/7 — because downtime doesn't keep office hours.
Transparent, Upfront Pricing
No surprise fees, no hidden charges, no upselling. I tell you exactly what it will cost before any work begins. Remote support at $65/hr and on-site at $95/hr — simple as that.
Certified & Continuously Learning
CompTIA A+ certified with Microsoft 365 Fundamentals. Currently pursuing Network+ and Security+. I stay current so your tech stays secure and modern — without the corporate overhead.
Truly Local & invested
Based in Arlington, living in NoVA. I shop at the same stores, drive the same roads, and understand the unique tech challenges local homes and small businesses face here.
5-Star Rated Across Platforms
Perfect 5.0 stars on Google Business Profile and Yelp. Every client review mentions the same things: responsive, knowledgeable, fair pricing, and genuine care. Results speak louder than ads.
Who I Help
IT Support Tailored to Your World
Different clients, different needs — I adapt my approach to fit how you actually use technology.
Home Users & Families
Slow computers, virus infections, Wi-Fi dead zones, printer issues, and smart home setup. Patient, jargon-free help for all ages.
Small Businesses
Network setup, employee onboarding, Microsoft 365, data backup, cybersecurity basics, and ongoing tech maintenance.
Home Offices & Remote Workers
Ergonomic workstation setup, dual-monitor configs, VPN troubleshooting, video call optimization, and network security.
Nonprofits & Organizations
Budget-conscious solutions, volunteer device management, Google Workspace setup, grant-compliant security, and donation pickup.
Seniors & Less Tech-Savvy Users
Extra-patient instruction, larger text setup, simplified workflows, scam protection, and family-inclusive support sessions.
Students & Educators
Device setup for online learning, software installation, essay recovery, printer configuration, and productivity tool training.
About Sammy
Sammy Lackey — Arlington VA Computer Repair Expert
I'm Sammy Lackey — a CompTIA A+ certified IT professional based in Arlington, Virginia. I believe technology should empower people, not confuse them.
Whether you're a senior struggling with a slow laptop, a small business owner whose network keeps dropping, or a family that just got hit with ransomware — I come to you, fix the problem, and make sure you understand what happened and how to prevent it next time. Serving Arlington, Alexandria, Falls Church, and all of Northern Virginia.
CompTIA A+ certified — covering hardware, software, networking, security, and troubleshooting across Windows, macOS, and mobile platforms.
I communicate in plain English, not tech jargon. Your time is valuable, so I come prepared and work efficiently to minimize your downtime.
Based in Arlington, serving all of Northern Virginia. When remote support isn't enough, I come to your home or office — typically same day or next day.
Technical Skills
Certifications
Transparent Pricing
Simple & Honest Rates for NoVA
No hidden fees, no surprise charges. Serving Arlington, Alexandria, Falls Church, and all of Northern Virginia with upfront pricing.
Quick fixes and software issues handled remotely — no travel time, no wait. Perfect for Arlington and Alexandria VA clients.
- Software troubleshooting
- Virus & malware removal
- Software installation
- System optimization
- 1-hour minimum
I come to you — home or office in Arlington, Alexandria, Falls Church & NoVA. Best for hardware, network setups, and anything hands-on.
- Hardware repair & upgrades
- Network & Wi-Fi setup
- All remote services included
- Northern VA service area
- 1-hour minimum
Ongoing care for your tech — ideal for home offices and small businesses in Arlington VA and Alexandria VA that want peace of mind.
- 2 hrs remote support/mo
- Monthly health check
- Priority scheduling
- Discounted on-site rate
- Up to 2 devices
Not sure what you need? Call me at 301-246-0778 — the consultation is free.
Quick Fixes
Common Problems I Solve Daily
If you're dealing with any of these, you're not alone — and I can help. Most issues resolved same-day across Arlington and Northern Virginia.
Slow Computer
Takes forever to boot? Programs lagging? I diagnose bottlenecks, clean up bloatware, upgrade RAM/SSD, and optimize your system for peak performance.
Virus, Malware & Pop-ups
Strange pop-ups, browser redirects, or suspicious activity? I perform thorough malware removal, install real-time protection, and secure your system against future threats.
Wi-Fi Keeps Dropping
Dead zones, slow speeds, or constant disconnects? I analyze your network, optimize router placement, configure extenders/mesh, and eliminate interference for reliable coverage.
Forgotten Passwords & Lockouts
Locked out of your email, computer, or accounts? I help recover access safely, set up password managers, and implement secure recovery options so it doesn't happen again.
Blue Screen of Death (BSOD)
Random crashes, blue screens, or freezing? I identify hardware failures, driver conflicts, and software issues — then fix the root cause to stop the crashes for good.
Email Not Working
Can't send or receive? Sync issues across devices? I troubleshoot Outlook, Gmail, Microsoft 365, and Apple Mail — restoring your communication fast.
Printer Won't Print
Wireless printer not connecting? Paper jams? Driver issues? I resolve connectivity, configure wireless printing from all your devices, and get you printing again.
Data Recovery & Backup Setup
Lost important files? Hard drive failing? I recover data from damaged drives and set up automated cloud backups so your photos, documents, and memories are always protected.
Client Reviews
What Northern Virginia Says About SammIT
Based on real reviews from Google Business Profile and happy customers in Arlington, Alexandria, and Falls Church.
"I had a great experience with SammIT. From the start, everything felt professional, efficient, and easy to work with. You can tell he really knows what he's doing and genuinely cares about delivering high-quality results. Communication was clear and responsive, and the whole process was smooth from beginning to end."
"I can't say enough great things about SammIT and the incredible support Sammy provides. From start to finish, the experience was seamless, efficient, and genuinely impressive. Sammy quickly assessed my home IT setup, identified gaps I didn't even realize existed, and implemented solutions with precision and speed. What really stood out was the depth of knowledge—not just fixing immediate issues, but strengthening my overall infrastructure and significantly improving my home network security."
"Ok, now this is how it's done! I live in Arlington, VA, and my home computer was infected with malware. I was terrified I'd lose many years of photos and files that I hadn't bothered to back up. First, Sammy, of SammIT, came in, cleaned everything up remotely and even took the time to show me exactly what happened and how to avoid it in the future. He even set up automated backups to give me peace of mind. Second, his pricing was fair (about $65/hr for his remote work) and he finished all within a couple of hours."
"Sammy helped me set up my home office from scratch — dual monitors, ergonomic setup, the works. He even optimized my Wi-Fi so I don't have connection issues during Zoom calls anymore. Professional, friendly, and incredibly knowledgeable. Already recommended him to two neighbors!"
"Our small nonprofit needed help migrating to Google Workspace and setting up shared drives. Sammy made the entire process painless, trained our volunteers, and even came back the next week to answer follow-up questions. His pricing was incredibly fair for a nonprofit budget."
Common Questions
Frequently Asked Questions
Got questions about computer repair and IT support in Arlington, Alexandria, and Northern Virginia? I've got answers.
I primarily serve Arlington, Alexandria, Falls Church, McLean, Fairfax, Vienna, and the surrounding Northern Virginia area. For on-site computer repair visits, I typically travel within a 25-mile radius of Arlington VA. Not sure if you're in my service area? Just give me a call at 301-246-0778 and I'll let you know.
For IT emergencies, I aim to respond within 2 hours during business hours (8AM–8PM). I also offer 24/7 emergency support for critical issues — just call 301-246-0778 and if I don't pick up immediately, leave a message and I'll call back as soon as possible. Same-day computer repair available in Arlington and Alexandria VA.
Absolutely! Many issues can be resolved remotely at $65/hour — no travel time, no wait. I use secure remote access tools to connect to your computer and fix software issues, remove viruses, optimize performance, and more. It's often the fastest way to get you back up and running anywhere in Northern Virginia.
I accept cash, checks, credit/debit cards (Visa, Mastercard, American Express), and Venmo. For business clients, I can also invoice Net 15. Payment is due at the completion of service unless otherwise arranged.
Yes! I stand behind my work with a 30-day satisfaction guarantee. If the same issue returns within 30 days of my repair (and it wasn't caused by user error or new problems), I'll fix it at no additional charge. Your satisfaction is my priority.
Yes, I'm experienced with both macOS and Windows systems, as well as iOS and Android devices. My CompTIA A+ certification covers all major platforms, so whether you're team Mac or PC (or both!), I can help with your computer repair needs in Arlington VA and beyond.
Get In Touch
Get Expert Computer Repair in Arlington VA Today
Ready to get your technology back on track? Reach out and I'll respond within 2 hours during business hours. For emergencies, call directly — I pick up.
Send a Message
Thanks for reaching out. Sammy will respond within 2 hours during business hours.