Data Recovery & Backup in Alexandria, VA
Drive making clicking noises? Laptop won't boot but you need yesterday's work? Accidentally emptied the recycle bin? Bring it to me before you keep trying — most recoveries get harder the more the drive runs. Serving Old Town, Del Ray, Carlyle, Kingstowne and all Alexandria neighborhoods.
From $150 — no-recovery, no-fee on logical recoveriesWhat's included
- Free initial diagnostic — I'll tell you the odds before any work
- Logical recoveries (deleted files, corrupted partitions, formatted drives)
- Boot-failure recovery — pulling files off a laptop that won't start
- External drive and USB stick recovery
- Honest referral to a clean-room lab if it's a physically failed drive (I don't pretend to do work I can't)
- Backup system setup so the next failure is a non-event
Alexandria neighborhoods I serve
On-site visits across Old Town, Del Ray, Carlyle, Kingstowne and the surrounding Alexandria area. Remote sessions work for most software problems and run anywhere with a usable internet connection.
How it works
Call or submit a request through Get Help. I respond same-day during business hours (8AM–8PM weekdays, 10AM–6PM weekends). We'll agree on remote vs. on-site, I'll confirm pricing before any work, and you'll know what's wrong before you pay anything. CompTIA A+ certified, locally owned, no upsells.
Common questions
How much does data recovery cost?
Logical recoveries (deleted files, corrupted partitions, software issues) start at $150 and most finish under $300. Physically damaged drives that need a clean-room lab can run $400–$1,500+ — I'll quote those before sending anywhere.
Is it really 'no recovery, no fee'?
For logical recoveries, yes — if I can't pull your data back, you don't pay. Physical recoveries done by labs have their own pricing and don't fall under that guarantee.
Can you recover from a phone?
Limited — modern iPhones and Pixels are heavily encrypted. I can often help with iCloud or Google Drive recovery, but raw phone recovery usually requires specialized labs.